top of page

Terms & Conditions for Services and/or Products

Our Website:
Our Email Address:
Last updated: [01 December 2022]

Additional information: Website Terms & Conditions for useWebsite Privacy Policy

These terms and conditions outlined the rules and regulations for the use of Urban Savvy Design’s Products and services.

By paying for these services we assume you accept these terms and conditions in full.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, supply of virtual interior design resources or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of South Africa. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

All interior design services and/ or resources are provided by ourselves via electronic media and are dependent on the interior service and/or products purchased from the website These include Virtual meetings, Mood boards, floor plans, 3D Renders, Virtual walkthroughs, Paint samples/ fabric samples/wallpaper, a Shopping list with links to all the furniture items, and the budget of all the items. 


The costs, as displayed on our website, are for interior design services, products and/ or resources and do not include the furniture and/or decor items. 


Clients Responsibility: 


The client is to provide a) floor plans and/or accurate measurements and/or photographs of the space. The company will provide you with instruction guides on how to complete these tasks. b) Send images of furniture you would like to repurpose or re-use in the new designs.

c) Arrange the furniture and decor items as per the design resource you receive, described above.  


Design Reviews: 


The company shall present the electronic design resources to the client, within the specified time as stipulated on the design packages listed on the website. The company offers design review(s) with each interior service package, the number of reviews is listed on the individual services on the website. The client is to utilize these consultations to make any changes to the design and/or budget as no further design reviews will be included. The client is to confirm in writing the changes and/or designs that are agreed upon between the parties. No additional reviews or refunds will be offered once the final design is complete.






  • The E-design and/or other service fees are payable in full prior to the commencement of design work by the client

  • Should the client require a) supportive consultations and/or b) that Urban Savvy Design project manage and/or purchase the items included in the design then an invoice will be issued, for the cost of goods, prior to ordering any of the goods, furnishings, materials, and fabrics for the total value of the items + plus industry-standard interior design commission, payable within 7 days from date of invoice

    • The client is to request in writing any additional services and/or support consultations. The parties are to agree in writing to the costs thereof as outlined in the budget. No, disputes will be entertained upon receipt of invoice.

  • A final Invoice will be issued by the company, after the completion of the installation and/or project management requirements, as stated above, for any outstanding amounts payable, should the client have requested in writing for additional services. We allow 10 days in which to settle the outstanding amount from the date of invoice.

  • Urban Savvy Design reserves the right to cease work on a project and/or terminate the contract should there be an unreasonable delay in payment. Work on overdue accounts may be suspended without notice at the sole discretion of Urban Savvy Design.

  • Urban Savvy Design shall not be responsible for any delays caused by late payments, nor for any damages arising therefrom.

  • Interest on overdue accounts shall be charged at prime in South Africa + 3%.  

  • Should legal action be necessary, all legal costs incurred in recovering debts which include attorney/client and attorney/attorney costs will be for the client's account





The Client shall clearly and timeously specify his/her requirements and provide relevant information, decisions and instructions to the Urban Savvy Design when requested.




The client shall provide Urban Savvy Design contract copies of the plans, title deeds, diagrams, lease conditions and details of any other pertinent constraints related to the project if they are required. Urban Savvy Design, will not take any responsibility for the contents of said documents or any consequences that arise should the company not receive the aforementioned documents timeously.




You are required not to use for a)your own benefit and/or b)for the benefit of any other person and/or b) business and not to disclose to any third party during the operation of this agreement or after its termination, any confidential information but not limited to, information regarding the trade secrets, customer lists, business affairs, suppliers lists, technical methods and processes of Urban Savvy Design. 




You further agree that all information, invention and or ideology attained from the design process with Urban Savvy Design shall remain the property of Urban Savvy Design. It is agreed that only Urban Savvy Design shall retain copyright to such information, invention and or ideology as referred to herein.

You further agree that the Company may utilize interior design resources in marketing and/or social media posts. This may include site photographs to showcase before and after pictures. No personal information will be shared in the marketing and/or social media posts, as per the company's privacy policy




You further agree that you will not solicit any suppliers of Urban Savvy Design for your own benefit and/or for the benefit of any other person or business during the contract period.




CONSULTANTS AND/OR CONTRACTED SERVICES (electrical, contractors etc)


Urban Savvy Design shall not be responsible for the production /installation of the design solution, nor be liable for the performance of the materials. These agreements will be held between the client and the consultants and/or contracted services. Unless the parties agree as per the aforementioned in point 2 of the Payment conditions.




The client is entitled to any manufacturer’s warranties and/or Guarantees for items installed as part of this interior design contract. Such warranties shall be held between the manufacturer and the Client; Urban Savvy Design is in no way obligated to engage in, initiate, or support warranty and/or guarantee claims.




Urban Savvy Design shall not be responsible for any material, component, system or workmanship failing to perform according to the claims of the manufacturers, suppliers, contractors or sub-contractors.




The contractor, together with his sub-contractors, is directly responsible to the client for due performance in terms of the building contract.  




The client is to liaise directly with the contractor. Urban Savvy Design is to provide the contractor with timely information in order to quote on and/or implement design choices, should it be required. Unless the parties agree as per the aforementioned in point 2 of the Payment conditions.




Instructions to other consultants, installers, manufacturers, suppliers and other agents shall be given by the client. Unless, the parties agree as per the aforementioned in point 2 of the Payment conditions.





Should either the client or the company be prevented by a cause beyond their control from performing their obligations in terms of this agreement, it may be terminated without prejudice to the accrued rights of either party against the other.




The design resources and/or any other project documents prepared by the designer are copyrighted and remain his/her intellectual property. The client has the right to use of the documents for the sole purpose of this agreement.



In this Contract, “force majeure” shall mean an exceptional event or circumstance which: -

- is beyond a party’s control.

- such party could not reasonably have provided against before entering into this Contract.

- having arisen, such party could not reasonably have avoided or overcome.

- is not substantially attributable to the other party.

- may include, but is not limited to, the following exceptional events or circumstances:

- war, hostilities (whether war be declared or not), invasion, the act of foreign enemies; rebellion, terrorism, revolution, insurrection, military or usurped power, or civil war; riot, commotion, disorder, strike or lockout by persons other than the personnel of the parties and other employees of the parties their sub-supplier(s) and/or sub-contractor(s);

- natural catastrophes such as an earthquake.

In the event of a force majeure occurrence Urban Design Savvy shall promptly notify the Client, giving full particulars thereof including the date of the first occurrence and the circumstance giving rise to it.

Should a force majeure occurrence continue for a period of more than 7 (seven) days, the parties shall forthwith meet in an attempt to reach an agreement regarding the fulfilment of any ongoing Agreements - in said circumstances. Should the parties fail to reach an agreement within a period of 3 (three) days after the date of the first such meeting, either party shall be entitled to terminate all or any ongoing Agreement, with immediate effect, by written notice to the other. 

Should any Agreement be terminated in the manner and in the circumstances contemplated in the clause above: -

The Client shall be liable to pay Urban Design Savvy for the value of the services rendered up until the termination date; save for the foregoing, neither party shall have any claim against the other save as expressly provided in this contract.



We may amend this Statement from time to time for any of the following reasons:

14.1. to provide for the introduction of new systems, methods of operation, services, products, property offerings or facilities;

14.2. to reflect an actual or expected change in market conditions

14.3. to comply with changes to any Applicable Laws;

14.4. to ensure that this Statement is clearer and more favourable to you;

14.5. to rectify any mistake that might be discovered from time to time; and/or

14.6. for any other reason which Urban Savvy Design, in its sole discretion, may deem reasonable or necessary.

14.7. Any such amendment will come into effect and become part of any agreement you have with Urban Savvy Design when notice is given to you of the change by publication on our website. It is your responsibility to check the website often.

bottom of page